Fixed Price IT Support: Worry-Free IT Management for Your Business
Tired of unpredictable IT costs and the hassle of managing your own systems? Smooth IT offers comprehensive Fixed Price IT Support, taking the worry and uncertainty out of keeping your business technology up-to-date and running smoothly. With our fixed-price service, we become your dedicated IT department, handling everything from proactive maintenance to rapid issue resolution, allowing you to focus on your core business.
Our Fixed Price IT Support is customized to your specific needs, but typically includes:
- Comprehensive Support: Phone, remote, and on-site support with a ticketed system for efficient tracking and resolution.
- 24/7 Real-Time Monitoring: Proactive monitoring to detect and address potential issues before they impact your business.
- Configuration Management: Expert management of server and workstation configurations for optimal performance and security.
- Security & Patch Management: Proactive application of Microsoft security patches and software updates to minimize vulnerabilities.
- Managed Security: Award-winning antivirus and anti-malware protection, along with robust firewall management and maintenance.
- Network Management: Expert management and maintenance of your routers and switches for reliable network connectivity.
- Backup Management & Monitoring: Regular backups and proactive monitoring to ensure your data is always safe and recoverable.
- Vendor Management: Seamless liaison with third-party suppliers, so you don’t have to.
- Virtual IT Director: Strategic guidance and advice from a dedicated IT expert.
- Monthly Network Health Report: Regular reports providing insights into your network’s performance and security.
More Than Just Fixed Price:
Our Fixed Price IT Support goes beyond simply setting a price. We proactively manage your entire IT infrastructure, from remote help desk support and performance maintenance to on-site visits and supplier management. We handle it all, so you don’t have to. Because we take full responsibility for your IT, we’re as invested in its smooth operation as you are.
Our proactive approach ensures we understand your business inside and out. We’ll provide expert advice and recommendations to keep your IT delivering maximum value, supporting your growth and success. Contact us today to learn more about how our Fixed Price IT Support can give you peace of mind and a competitive edge.
