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0117 958 5964 Client Login Remote Support
Get in touch

Talk to a Bristol IT engineer.

The first conversation is free. No sales script, no follow-up chase, no obligation. Call, email, or use the form — whichever suits you.

Send a message

Or call us on 0117 958 5964

How to reach us

Phone

0117 958 5964

Mon–Fri, business hours. Same-day callback if we miss you.

Business hours

Monday–Friday: 8:30 – 17:00

Weekends: Closed

Service area

Bristol and Bath primarily, including Bath areas such as Widcombe, Combe Down and Larkhall. Regular clients also across Portishead, Clevedon, Nailsea, Keynsham, Saltford, Thornbury, Yate and Weston-super-Mare. Remote support reaches anywhere; on-site is roughly an hour from central Bristol.

Already a client?

Log a ticket or start a remote-support session directly:

Client portal Remote support

Send us a message

We'll reply within one business day. We won't share your details with anyone or add you to a marketing list without your consent.

Common questions

How quickly will you get back to me?
We answer the phone during business hours (Monday to Friday) and aim to respond to contact-form submissions within one business day. For most helpdesk enquiries from existing clients we respond within an hour.
Do I need to book an appointment to talk to you?
No. Just call. If we can't take the call right then we'll ring you back as soon as we can — usually within a couple of hours.
What if I need urgent help right now?
Call us on 0117 958 5964. If your issue is genuinely business-critical and we can help, we drop other work and get on it.
Do you visit clients on-site?
Yes. Remote-first because it's usually faster, but on-site when the job needs it. On-site visits cover roughly an hour's drive from central Bristol. Further afield is possible by arrangement.
Are you taking on new clients?
Yes. We keep a deliberate ceiling on how many clients we take on so we can properly look after the ones we have — but we're open for new business at a steady pace. The best first step is a no-obligation phone call to see if we're the right fit.