Terms of Service

These terms apply to your use of the Smooth IT Ltd website at www.smoothit.co.uk. Separate service agreements apply where we provide IT support services to you — those are documented in the engagement letter or service agreement issued at the start of a client relationship, and take precedence over anything here where they conflict.

1. Website use

You may use this website for lawful business or personal purposes. You may not use it in a way that damages, disables, overburdens or impairs the site, or interferes with any other party's use of it. You may not use automated means (bots, scrapers) to access the site at a rate that could reasonably be considered abusive.

2. Content and intellectual property

All content on this website — text, images, layouts, logos, code — is owned by Smooth IT Ltd or its licensors and is protected by copyright, trade mark and other intellectual property laws. You may:

• View and read content for personal or business informational purposes
• Print or download excerpts for your own reference
• Share links to pages on our site

You may not:

• Reproduce, republish or redistribute our content commercially without written permission
• Use our logo, name or branding in a way that implies endorsement or affiliation without consent
• Use our content to train commercial machine-learning models

3. No warranty on website content

The website is provided "as is". While we take care to ensure the information is accurate and up to date, we make no warranty about its completeness, correctness, or suitability for any particular purpose. Information on the site may become outdated between updates. Specific advice depends on your circumstances — nothing on the website constitutes professional advice, and you should not act on it without consulting a suitably qualified adviser.

4. Third-party links

The site may contain links to third-party websites. These are provided for convenience — we don't control third-party sites and aren't responsible for their content, availability, privacy practices or security.

5. Limitation of liability

To the extent permitted by law, Smooth IT Ltd is not liable for any indirect or consequential loss arising from your use of the website. Nothing in these terms limits liability that cannot be limited under UK law (including for death or personal injury caused by negligence, or for fraud).

Where we provide services under a separate service agreement, the liability terms of that agreement govern our service delivery — not these website terms.

6. Contact form submissions

By submitting our contact form you consent to us using the information you provide to respond to your enquiry. See our Privacy Policy for how we handle contact form data.

7. Changes to these terms

We may update these terms from time to time. The "last updated" date at the top will indicate when. Continued use of the site after changes means you accept the revised terms.

8. Governing law

These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

Questions about these terms: use our contact form or call 0117 958 5964.